AI customer service
Cserv Labs builds practical AI systems for small and medium-sized businesses and nonprofits: customer support, lead capture, FAQ generation, inbox automation, intake routing, follow-up, and conversion workflows that reduce manual busywork without handing the keys to a black box. Designed to operate continuously, with human review where it matters.
Made in the US · Human-reviewable by default · $100 retainer opens for payment as soon as Stripe review clears
Start with a retainer deposit to scope custom work, or use one of our fixed offers as the first step.
Service · One-time
A $100 deposit to reserve our time. Applied in full toward your first invoice. Refundable in full if we don't book work together within 30 days.
$100 one-time · credit applied
Request deposit →SaaS · Monthly
Connect your support inbox. Inbox Copilot classifies intent, pulls context from past threads and your docs, and drafts replies in your tone — a strong first automation layer for customer service teams.
$29 per mailbox / month
Launching soon
Digital · One-time
Point us at your docs or past tickets. Get back a polished FAQ in Markdown + PDF, structured by topic, with answers short enough that customers will actually read them.
$49 one-time, per brand
Launching soon
Service · Scoped
We scope and implement complete AI workflow automation: inbox triage, lead routing, FAQ generation, intake automation, CRM handoff, donor or customer follow-up, and ongoing operator-style automation with 30 days of post-launch tuning.
$1,500 from · scope-dependent
Start with the $100 retainer to scope.
Workflow preview · Inbox Copilot
New customer email
Subject: Need invoice PDF for April
“Hey — I can’t find our last invoice in the portal. Can you send it over?”
AI draft
Hi Jamie — attached is the April invoice PDF. If you'd like, I can also resend the May invoice and enable automatic monthly receipts.
Why this matters
| Product | Type | Price |
|---|---|---|
| Retainer Deposit | One-time; credited to first invoice | $100 |
| Inbox Copilot | Monthly subscription, per mailbox | $29 / mo |
| FAQ Builder | One-time digital deliverable | $49 |
| White-Glove Setup | Service engagement | from $1,500 |
Prices in USD. Subscriptions bill monthly. Cancel anytime. See our Refund Policy.
Point Cserv at your support inbox or upload your docs. Takes about five minutes.
Every draft or deliverable comes to you for a sign-off before going live.
Send the reply, publish the FAQ, hand the inbox back. Stay in control.
It reserves our time. You get a kickoff call within two business days and a scoping doc with a fixed quote by email. The $100 is credited to your first invoice. If we don't book work together within 30 days, it refunds in full. Payment collection is queued behind our Stripe activation review.
Small and medium-sized businesses, lean internal teams, and nonprofits that want practical AI automation without hiring a full in-house ops or engineering team. If your staff is stuck doing repetitive inbox, intake, FAQ, or follow-up work, we are built for that.
Yes — the system can monitor, draft, route, classify, and prepare follow-up work continuously. For customer-facing communication, we default to human review unless you explicitly approve a more automated mode.
Email content is processed to generate drafts and retrieve context. We store metadata and embeddings, not full message bodies, beyond 30 days. See our Privacy Policy.
Anytime. One click from the self-service link in your receipt email. No hoops, no phone calls.
Yes — 14 days no-questions-asked on subscriptions. See our Refund Policy.